Faqs

when will my order ship?

I try my best to get orders out asap. Please allow 10-14 business days for your order to be fulfilled & shipped. Times during holidays may vary. 

do you ship internationally?

Yes!

How many discount codes can I use?

You can only use one discount code at a time. 

What happens if I put my address in wrong?

Please make sure to double check your address! if you notice you put in the wrong address after you've already ordered, message us right away and we will fix it for you! 

Whats your return policy?

Since I handcraft every one of our bandanas/ bows , we do not accept returns or exchanges. This is why we encourage you to measure your pups neck before purchasing! if your item has a defect or comes damaged, let me know and ill see what I can do. 

How can I clean my bandanas?

I recommend them be hand washed and air dried. Iron on a low-heat setting, and make sure not to iron the tag.

How can I contact you?

Send us a email at zcboho@gmail.com OR directly message us on instagram  @zcboho.